Privacy Policy

Last Updated: July 30, 2025

OGTool ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Information You Provide

Account Information: Name, email address, company name, billing information
Profile Data: User preferences, settings, and configuration data
Content Data: Content you create, upload, or generate using our services
Communication Data: Messages, support requests, and feedback you send us

Information We Collect Automatically

Usage Data: How you interact with our services, features used, time spent
Device Information: IP address, browser type, operating system, device identifiers
Log Data: Server logs, error reports, and diagnostic information
Cookies and Similar Technologies: As described in our Cookie Policy

Information from Third Parties

Social Media: Public profile information when you connect social accounts
Integration Data: Data from third-party services you connect to OGTool
Payment Processors: Transaction information from our payment partners

Info

We only collect information that is necessary to provide and improve our services.

2. How We Use Your Information

Service Provision

Provide, maintain, and improve our AI marketing automation services
Process transactions and send billing-related communications
Respond to your requests, questions, and provide customer support
Generate AI-powered content and recommendations based on your inputs

Communication

Send you service-related notifications and updates
Deliver marketing communications (with your consent)
Notify you about changes to our services or policies
Provide security alerts and important service information

Analytics and Improvement

Analyze usage patterns to improve our services and user experience
Conduct research and development for new features
Monitor and analyze trends, usage, and activities
Perform data analytics to optimize our AI algorithms

Legal and Security

Comply with legal obligations and regulatory requirements
Protect against fraud, abuse, and security threats
Enforce our terms of service and other policies
Resolve disputes and troubleshoot problems

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

Third-party vendors who help us operate our business (hosting, analytics, payment processing)
AI service providers that help us deliver our core functionality
Customer support tools to provide better service

Business Transfers

In connection with mergers, acquisitions, or sale of assets
During due diligence processes (under confidentiality agreements)
To successors or assigns of our business

Legal Requirements

When required by law, regulation, or court order
To protect our rights, property, or safety
To investigate fraud or security issues
In response to government requests or legal process

When you explicitly consent to sharing your information
For purposes not covered by this policy (with your permission)

4. Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your information:

Encryption: Data is encrypted in transit and at rest
Access Controls: Strict access controls and authentication requirements
Regular Audits: Security assessments and vulnerability testing
Employee Training: Regular security training for all staff members

Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy
Account data is retained while your account is active
Some information may be retained longer as required by law or for legitimate business purposes
You can request deletion of your data at any time

Warning

While we implement strong security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

5. Your Rights and Choices

Access and Control

Access: Request copies of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Receive your data in a structured, machine-readable format

Communication Preferences

Marketing Communications: Opt out of marketing emails at any time
Service Communications: Required service notifications cannot be disabled
Cookie Preferences: Manage cookie settings through your browser

Account Management

Data Download: Export your data through your account settings
Account Deletion: Close your account and request data deletion
Privacy Settings: Control what information is visible to others

6. International Data Transfers

Global Operations

Our services are operated globally, and your information may be transferred to countries outside your residence
We ensure appropriate safeguards are in place for international transfers
We comply with applicable data protection laws in all jurisdictions where we operate

Safeguards

Standard Contractual Clauses: For transfers outside the EU/EEA
Adequacy Decisions: Transfers to countries with adequate data protection
Other Legal Mechanisms: As approved by relevant data protection authorities

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete that information promptly.

8. California Privacy Rights

CCPA Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: Categories and specific pieces of personal information we collect
Right to Delete: Request deletion of personal information
Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
Right to Non-Discrimination: Equal service regardless of privacy choices

How to Exercise Rights

9. European Privacy Rights

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR):

Right of Access: Obtain information about our processing of your data
Right to Rectification: Correct inaccurate personal information
Right to Erasure: Request deletion of your personal information
Right to Restrict Processing: Limit how we process your information
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to certain types of processing
Rights Related to Automated Decision-Making: Including profiling

Legal Basis

We process your information based on:

Contract Performance: To provide our services to you
Legitimate Interests: To improve our services and communicate with you
Consent: Where you have provided explicit consent
Legal Obligation: To comply with applicable laws

10. Cookies and Tracking Technologies

Types of Cookies

Essential Cookies: Necessary for our services to function
Analytics Cookies: Help us understand how our services are used
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our services.

11. Changes to This Privacy Policy

Updates

We may update this Privacy Policy from time to time
Material changes will be communicated via email or service notifications
The "Last Updated" date at the top indicates when the policy was last modified
Continued use of our services after changes constitutes acceptance

Notification

We will provide notice of material changes through:

Email notifications to registered users
Prominent notices on our website
In-app notifications when you log in

12. Contact Information

For questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Team

Email: privacy@ogtool.com
Address: [Company Address]
Phone: [Phone Number]

Data Protection Officer

For European users, you can contact our Data Protection Officer at: dpo@ogtool.com

Supervisory Authority

European users have the right to lodge a complaint with their local data protection authority.

This Privacy Policy is effective as of July 30, 2025 and applies to all users of OGTool services.